Sending a Driver? Read This First
If you are sending a driver to drop off any parts without prior information or communication, please ensure the following:
A completed drop-off form must be printed and handed to us at the time of delivery.
We will not accept any deliveries from drivers who arrive without this form.
Unable to Print the Form?
For Customers Without Printer Access
If you are unable to print the form, please handwrite all requested information on a separate sheet of paper.
Contact Information
Please ensure that your drop-off includes your contact information, including your full name or company name and a direct phone number.
VIN (Vehicle identification number), Part number, and the year, make, and Model of the vehicle
Vins are usually found on the dashboard near the windshield, Insurance card, or on the driver’s side door jamb.
Main Diagnostic Questions
- Is there communication with the module?
- Does the vehicle start?
- What’s the original problem? Please attach any codes, if any.
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